Welcome to The Candle Shop. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please review these terms carefully before using our services.

1. General Information

  • The Candle Shop provides hand-crafted scented candles and related products.
  • By visiting our website or purchasing items, you agree to comply with these Terms & Conditions and any additional policies referred to herein.

2. Product Information

  • Product Descriptions: We strive for accuracy in product descriptions, but slight variations in scent, color, or appearance may occur.
  • Product Availability: Products are subject to availability. If an item is out of stock, we will notify you promptly and provide a refund or exchange as appropriate.

3. Pricing and Payments

  • Pricing: All prices are listed in USD and are subject to change without notice.
  • Payment Methods: We accept credit cards, PayPal, and digital wallets. Payment is required at the time of purchase.
  • Sales Tax: Applicable sales tax will be calculated at checkout based on your location.

4. Shipping and Delivery

  • Shipping Rates: Shipping fees will be calculated at checkout. We offer both standard and expedited shipping options.
  • Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed.
  • Shipping Locations: We currently ship within the United States (specify international if applicable).
  • Lost or Delayed Shipments: We are not liable for delays or items lost in transit. Please contact our support team if you experience any issues.

5. Returns and Refunds

  • Please refer to our Return Policy for details on returns, exchanges, and refunds.

6. Intellectual Property

  • All content on our website, including text, images, and designs, is the intellectual property of The Candle Shop and may not be reproduced, distributed, or used without written permission.

7. Limitation of Liability

  • The Candle Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item(s) in question.

8. User Conduct

  • Users agree to use our website for lawful purposes only. Any abusive, fraudulent, or unauthorized activity may result in access restrictions or termination.

9. Privacy Policy

  • We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

10. Modifications to Terms

  • The Candle Shop reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective upon posting to our website.

11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

  • Email: [email protected]
  • Phone: +18785240324
  • Business Hours: Monday – Friday, 9 am – 5 pm (EST)

By using our website, you agree to these Terms & Conditions. Thank you for choosing The Candle Shop, and we look forward to providing you with a warm and inviting experience.